Tick Data Suite is a powerful software that enables backtesting of expert advisors in MetaTrader 4 using actual tick data. It consists of two components:

• • The Tick Data Manager – enables you to download high-quality tick data from multiple sources, import existing data, or export data for other platforms.
  • The MT4 integration module – eliminates the need to manually export data or manage files. Tick Data Suite performs all operations behind the scenes.

You can download tick data from:

• • Dukascopy
  • Alpari (ECN1, MT5, Nano, ProECN, Standard1, Standar2, Standard3)
  • Histdata.com
  • FXCM
  • Bitcoincharts
  • Rannforex
  • Darwinex
  • FxOpen
  • TrueFx

• • All tick data is as recorded and provided by the respective broker. We do not own or sell the tick data nor do we assume any responsibility regarding the accuracy or availability of the data.
  • Dukascopy, Darwinex, TrueFx and FxOpen data is downloaded via our content delivery network which means you will be connected to the closest local source with a significant speed increase.
  • You will download data directly from the broker servers for Alpari, Histdata, FXCM, Bitcoincharts and Rannforex.

The Tick Data Suite does not integrate with MT5 and currently there are no plans to integrate it. However, the tick data can be exported from TDS and imported in MT5.

Yes. The tick data can be exported using a variety of formats. By utilizing command line exports, you can even automate your tasks.

• • Yes. The tick data can be imported from CSV files; it even has an autodetection mechanism that figures out the file format automatically.
  • In addition, you can automate your import tasks by utilizing command line parameters.

• • Each plan includes a single license key that can be used on a single computer with a subscription plan valid exclusively for that license key.

• • If you purchased a license after the 1st of September, you may change to a different plan at any time. Please contact support if you require further assistance.

• • If you already have an active subscription, you must cancel it prior to purchasing a different plan to avoid double billing.

Subscriptions cannot be paused. You can cancel your current subscription and purchase another plan when you would like to resume.

There are several ways to cancel a subscription:

• If you have the Tick Data Suite installed, run the Tick Data Suite support assistant from your Start menu then click the Cancel button in the License tab.
• Navigate to the Cancel subscription page, enter your license key then click the Cancel subscription button.
• Should you wish to manually cancel the subscription yourself, we offer step-by-step instructions in the support article I would like to cancel my subscription
• Finally, we can also initiate the cancellation process on your behalf – just contact support, be sure to fill in the license key field and request a cancellation.

• • Tick Data Suite has a 14 day full featured trial so that you can test the product on your particular setup. As such, we can offer a refund during the first 14 days from purchase only if the license key/s has/have not been activated. A 5% processing fee will be deducted from the amount paid.

• • If you have a discount code you must use it while placing your order. Unfortunately we cannot offer a refund if you forget to use the code, nor can we offer a partial refund for the difference.

• • Please keep in mind the monthly and yearly license plans have an recurring subscription. The agreed upon subscription fee will be charged in advance to the payment method on file on a recurring monthly/yearly basis until cancelled. Cancellations must take place 48 hours before next payment is scheduled to avoid further charges. Auto-renew can be cancelled anytime in your account on the retailer’s website (2Checkout or MyCommerce/ShareIt, depending on your purchase), by using the “Cancel Subscription” button in the Tick Data Suite support assistant (v. 2.4.41 and above), by using the Cancellation form or by emailing support before the payment due date. Once cancelled, you will continue to have access until the last day in your current billing cycle. We cannot offer any kind of refunds or credits for subscription charges, including but not limited to partial months of service, upgrade/downgrade refunds, or refunds for months unused. In order to treat everyone equally, no exceptions will be made.

No. Due to the way the Windows emulation layer works when running x86/x64 applications (such as MT4) on ARM/ARM64 CPUs, the Tick Data Suite cannot integrate with MT4 when running in such an environment.

• • Each Tick Data Suite license is valid for a single machine, be it physical or virtual. If you need to run it on multiple machines at the same time, you will need one license for each of them

• • If you only want to move it from a machine to another every now and then, that’s easily possible but not more often than once every 7 days. For more information about this, please read the support article Moving the Tick Data Suite license to a different computer.

• • Each license will require its own subscription plan.

• • You can activate a single trial per person. We reserve the right to disable any trials that do not follow this requirement.
  • Trials are locked to the computer they are first activated on.

• • Retail licenses have no restrictions and if you purchase a retail license you will be able to use it in any virtual environment.

• • Due to numerous abuse attempts, trial license usage is restricted in virtual environments. Please use the Tick Data Suite trial on your regular PC, it should be sufficient to test the product capabilities.

If you you want to move your license key to a different computer that’s easily possible but not more often than once every 7 days. For more information about this, please read the support article Moving the Tick Data Suite license to a different computer.

• • Legacy licenses are all Tick Data Suite license keys (with the exception of lifetime licenses) purchased before the 1st of September, 2022.

• • Owners of a legacy license will still be able to use the Tick Data Suite without an active subscription, albeit with a few limitations.
  • Owners of a Saas license will only be able to use the Tick Data Suite for as long as they have an active subscription.

For licenses purchased before September 2022:

• • The subscription is not mandatory and you can cancel it at any time. If you cancel your subscription, you can still use the Tick Data Suite but:

– You will no longer be able to update your Tick Data Suite installation to new versions that are released after the last date covered by your support plan.

– You won’t be able to use the Tick Data Suite with new MT4 builds that are released after the last date covered by your support plan.

– You will no longer have access to technical support.

– You will no longer be able to download from the CDN or use the eareview.net download servers. This means that your Dukascopy downloads will be a lot slower and you will no longer be able to download at all from tick data sources hosted by eareview.net such as TrueFx, FxOpen and Darwinex.

– Other than the limitations of the previous point, you will still be able to download new tick data (assuming the tick data providers don’t change things) and use it with MT4 builds that were released prior to your support plan ending.

• • As legacy licenses are no longer sold, you will not be able to restore your subscription in the future if you cancel.

For licenses purchased after September 2022:

• • Licenses purchased after September 2022 need an active subscription to run the Tick Data Suite. You will no longer be able to use the Tick Data Suite if the subscription is cancelled.

• • Legacy license plans cannot be changed or upgraded.

Subscriptions cannot be paused.

There are several ways to cancel a subscription:

• If you have the Tick Data Suite installed, run the Tick Data Suite support assistant from your Start menu then click the Cancel button in the License tab.
• Navigate to the Cancel subscription page, enter your license key then click the Cancel subscription button.
• Should you wish to manually cancel the subscription yourself, we offer step-by-step instructions in the support article I would like to cancel my subscription
• Finally, we can also initiate the cancellation process on your behalf – just contact support, be sure to fill in the license key field and request a cancellation.

• • You can no longer restore expired subscriptions for legacy licenses. We have added an extended grace period of 30 days after a missed payment during which users can restore their subscription at no additional cost. Once the the 30 days expire, restoring the subscription will not be possible.
  • A discount will be provided to legacy users who want to switch to the new subscription model in order to fully offset the cost of the initial license. The discount will be in the amount of 80 EUR, will only be available once, and will be applied in 4 consecutive installments for monthly plans or all at once for yearly and lifetime plans. After we switch to the new model, this offer will remain in effect for another two years, or until September 1, 2024. Interested users should get in touch with support.

• • Since support is offered as part of a subscription, you will need to purchase a subscription if you require technical assistance.

• • We offer assistance with subscription or payment related issues to anyone, but please keep in mind all our payments are processed by our partners at Verifone or MyCommerce and the help we can offer is very limited since we do not have access to much of the information (such as why your payment was denied).

• • You can also search our free knowledge base for a solution related to your problem.