Tick Data Suite

End-User License Agreement

BETWEEN
Thinkberry SRL (the “Licensor”), a corporation organized and existing under the laws of Romania

AND
YOU (the “Licensee”)

 

NO WARRANTY

THE TICK DATA SUITE IS DISTRIBUTED “AS IS” AND WITHOUT ANY WARRANTY AS TO MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR ANY OTHER WARRANTIES EITHER EXPRESSED OR IMPLIED. THE AUTHOR WILL NOT BE LIABLE FOR DATA LOSS, DAMAGES, LOSS OF PROFITS OR ANY OTHER KIND OF LOSS WHILE USING OR MISUSING THIS SOFTWARE.

Any attempts at reverse-engineering or thwarting the license protection scheme of this software is prohibited. Any evidence of tampering will be investigated and may lead to prosecution according to all applicable laws.

Trial Edition

You may copy the Trial Edition of this software and documentation as you wish and give exact copies of the original Trial Edition to anyone and distribute the Trial Edition of the software and documentation in its unmodified form via electronic means. However, you should not charge or request donations for any such copies however made, or from distributing the software and/or documentation with other products without the author’s written permission. You may activate the Trial Edition once, for a maximum of 14 days. You may obtain a Trial Edition license by visiting the product website.

Site License Edition

One registered copy of the Tick Data Suite may be used on a single workstation by any of the workstation’s users. The Site License may be transferred to another workstation; however, this may be done only once every 7 days and it will disable copies running on any other workstations with the same Site License. You may access the Site License Edition of Tick Data Suite through a network, if you have obtained individual licenses for the software covering all workstations that will access the software through the network.

When purchasing, you receive one or more License Keys which are necessary to enable the Site License Edition of the software. Each License Key may be used on a single machine at a time. These License Keys must be kept in the strictest confidence and must not be given or revealed to anyone but the registered owner. Failure to abide by these provisions may result in severe legal penalties and will result in revocation of the license which will cause the program to no longer work.

Additional support

During the included warranty period, Licensor shall provide to Licensee, without additional charge, all reasonably necessary written consultation requested by Licensee in connection with its use and operation of the Tick Data Suite or any problems therewith.

There are some software configurations that are not supported even though they may work. Running such a configuration will suspend the support agreement and no assistance will be provided with any issues encountered. Such unsupported configurations include but are not limited to:

  • Using an operating system that is no longer supported by Microsoft (such as Windows 7 for example).
  • Storing the tick data repository on a removable drive or network share.
  • Using the Tick Data Suite in a Windows environment with multiple concurrent users.

Software maintenance contract

Legacy licenses purchased before the 1st of September, 2022

After expiration of the included warranty period referred to above, Licensor shall provide ongoing maintenance, additional support and enhancements in connection with the Tick Data Suite for as long as the Licensee maintains an active subscription. Depending on the license type purchased, there may be a monthly or yearly charge for the continuation of the support subscription, paid in advance for the subscription period. If the Licensee ceases to pay the support subscription, technical support is no longer offered, and some limitations are applied to the license including but not limited to:

  • Data can no longer be downloaded from the sources hosted by the Licensor.
  • The latest software version that the Licensee is entitled to use is the one that is the most recent at the date the subscription plan ends.
  • The latest Metatrader 4 build that the Licensee can use in conjunction with the software is limited to the Metatrader 4 build that is the most recent at the date the subscription plan ends.

For monthly and yearly subscriptions, the agreed upon subscription fee will be charged in advance to the payment method on file on a recurring basis until cancelled. Cancellations must take place 48 hours before next payment is scheduled to avoid further charges. Auto-renew can be cancelled anytime in the user’s account on the retailer’s website, by using the “Cancel Subscription” button in the Tick Data Suite support assistant or by contacting support and requesting a cancellation before the payment due date, considering the support operating hours (Monday-Friday 9-17 CET) and the fact that it may take up to 24 hours to receive a reply on a working day. Once canceled, the subscription will continue until the last day in the current billing cycle.

It is no longer possible to renew or upgrade the support and updates subscription for legacy licenses; should the Licensee wish to use a newer version of the product, they must purchase a new subscription.

A discount will be provided to legacy users who want to switch to the new subscription model in order to fully offset the cost of the initial license. The discount will be in the amount of 80 EUR, will only be available once, and will be applied in 4 consecutive installments for monthly plans or all at once for yearly and lifetime plans. After we switch to the new model, this offer will remain in effect for another two years, or until September 1, 2024. Interested users should get in touch with support.

Licenses purchased after the 1st of September, 2022

Beginning on September 1, 2022, access to the Tick Data Suite will be provided as a subscription service. If you purchased after this date, you will have access to the software for as long as your subscription remains active. After the subscription expires, you will no longer be able to launch the software, and the tick data controls in Metatrader 4 will be unavailable.

For monthly and yearly subscriptions, the agreed upon subscription fee will be charged in advance to the payment method on file on a recurring basis until cancelled. Cancellations must take place 48 hours before next payment is scheduled to avoid further charges. Auto-renew can be cancelled anytime in the user’s account on the retailer’s website, by using the “Cancel Subscription” button in the Tick Data Suite support assistant or by contacting support and requesting a cancellation before the payment due date, considering the support operating hours (Monday-Friday 9-17 CET) and the fact that it may take up to 24 hours to receive a reply on a working day. Once canceled, the subscription will continue until the last day in the current billing cycle.

Refunds

We can offer a refund for the initial purchase during the first 14 days from purchase only if the license key/s has/have not been activated. A 5% processing fee will be deducted from the amount paid.

We cannot offer any kind of refunds or credits for recurring subscription charges, including but not limited to partial months of service, upgrade/downgrade refunds, or refunds for months unused. In order to treat everyone equally, no exceptions will be made.

Governing Law

This Agreement shall be governed by and construed under the laws of Romania.

Installing and using Tick Data Suite signifies acceptance of these terms and conditions of the license. If you do not agree with the terms of this license you must remove the Tick Data Suite from your computer and cease to use the product.