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  3. Troubleshooting

Troubleshooting (28)

Solutions to problems you may encounter

General (2)

  • Authentication token expired error
  • How to change/update the Tick Data Suite license

Installation (13)

  • Tick Data Suite backtesting not recommended on a VPS
  • Tick Data Suite trial version does not work in virtualized environments
  • Error during installation: A DLL required for this install to complete could not be run
View all 13

Tick Data Manager (5)

  • Download errors
  • Cannot download tick data - ReceiveFailure error
  • DllNotFoundException: Unable to load DLL tdsstor.dll
View all 5

Backtesting/MT4 (8)

  • The Tick Data Suite controls are not present in the MT4 backtest pane
  • Backtest fails to start
  • Backtest stops early
View all 8

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